Oops,did I do that!?
Mistakes happen! As good of people and businesses as we all are, occasionally things don’t go as planned. That usually leaves someone disappointed. If that someone happens to be one that you care about; family member, friend, customer, you would best make amends. The best way to handle mistakes in our opinion takes three steps. 1.Take responsibility. 2.Apologize & 3.Make a peace offering. In my experience, if you handle an issue well, you will be forgiven. We’re all human, people understand that. Just make sure to leave them impressed with how well you took care of them!
