FAQs

Shipping & Delivery Questions

  • How long will it take for my order to arrive?

    We typically turn around our gift baskets within 48 hours of payment received.  If we are working on a corporate gift or other custom gift, we can discuss delivery terms that work best for you. 

    Typical delivery transit time would be 2 to 6 business days, depending on the proximity of our workshop in San Jose to your gift's destination.

    You may also pick up at our San Jose Bee Hive to get it quicker. See the next question for details.

    If you require a specific delivery date or have an urgent need, please contact us. 

  • Can I pick it up and save time and shipping costs? 

    You certainly can! We're located in San Jose making it easy for our Silicon Valley and Bay Area customers.

    Please text us at 408-504-3703 to schedule a pickup time. 

  • Flat Rate Shipping Based on Order Amount

    Our shipping fees are as follows:

    • $1-$45: $11 ground, $24 2 day, $18 for 3 day
    • $46-$94: $15 ground, $30 2 day, $35 3 day
    • $95-$150: $20 ground, $55 2 day, $40 3 day
    • $151-$300: $24 ground, $75 2 day, $60 3 day
    • $301-$450: $40 ground, $98 2 day, $70 3 day
    • $451-$750: $60 ground
    • $751-$1000: $95 ground
    • $1000+: $125 

    If you have a large order that needs to be rushed, please call. 

    Sometimes if there is a more affordable option for you to get your gift there in the same amount of time or sooner, we will choose that for you after your order is placed. 

  • Do you deliver, and if so, is there an extra fee for that?

    Our low-cost delivery makes large orders affordable for our Bay Area corporate clients.

    1. We deliver to all Santa Clara County cities for $20. You can place these orders online.
    2. For other large orders that need to be delivered anywhere else in the Bay Area, please contact us for pricing. At the same time, we'll take your order over the phone. 
    3. If you have special delivery requests, please contact us at 408-504-3703 or by email and we will do our best to accommodate. 

    Here Are Our $20 Delivery Zip Codes

    Alviso 95002
    Campbell 95008, 95009, 95011
    Coyote 95013
    Cupertino 95015, 95014
    Gilroy 95021, 95020
    Holy City 95026
    Los Altos 94023, 94024, 94022
    Los Gatos 95030, 95031, 95032
    Milpitas 95036, 95035
    Morgan Hill 95037, 95038
    Mount Hamilton 95140
    Mountain View 94043, 94042, 94035, 94039, 94040, 94041
    New Almaden 95042
    Palo Alto 94303, 94302, 94301,94306, 94304, 94309
    Redwood Estates 95044
    San Jose 95128, 95151, 95150, 95148, 95141, 95129, 95139, 95138, 95136, 95135, 95134, 95133, 95130, 95131, 95127, 95132, 95152, 95153, 95154, 95190, 95192, 95193, 95194, 95196, 95173, 95172, 95170, 95164, 95161, 95160, 95159, 95158, 95157, 95156, 95155, 95191, 95126, 95112, 95112, 95110, 95109, 95108, 95106, 95103, 95101, 95123, 95113, 95115, 95116, 95125, 95124, 95122, 95122, 95121, 95121 95120, 95119, 95118, 95117, 95046, 95051, 95052, 95053, 95054, 95055, 95056, 95050, 95070, 95071, 94305, 94086 94087, 94088, 94089, 94085
    San Martin 95046
    Santa Clara 95051, 95054, 95052, 95053,95055, 950656, 95050
    Saratoga 95070, 95071
    Stanford 94305
    Sunnyvale 94086, 94087, 94088, 94089, 94085
  • Do you ship internationally?

    We currently only ship in the U.S.


Order Information

  • WHICH PAYMENT METHODS ARE AVAILABLE?

    We accept Visa, Mastercard, American Express, Discover and Paypal for any order.

    For custom orders and corporate gifting, we can invoice you. Full payment is due at time of order.

  • Can I track my order?

    We will email you a tracking number to your email as soon as we have one.

  • How can I change my order?

    Please contact us via email, phone call or text us at 408-504-3703 as soon as possible. If your gift has not already been created, we are happy to make changes.

  • HOW DO I GET A COPY OF MY INVOICE?

    We will email you a copy of your invoice. If you do not receive it within a few days, please email us at Shawn@AllTheBuzzGifts.com 


Exchanges & Returns

  • How can I exchange or return a product?

    No returns or exchanges, but we do have a 100% Satisfaction Guaranteed policy. Please contact us within 48 hours of delivery if you are not satisfied. 


Other Popular Questions

  • Can we collaborate?

    Of course! That would be a custom order and we love working with clients to get them exactly what they want. You can start by visiting our Customize page and filling out the form there. We'll contact you to set up a time to discuss your project and the cost. 

  • Can I come see the gift items at your workshop?

    We are a private production facility, but we do love visitors. Since we are buzzing in and out all day, please make an appointment by calling or texting us at 408-504-3703. 

Do you still have questions left?


4605 San Felipe Road
San Jose, CA 95135
(408) 504-3703

JOIN OUR HIVE FOR SPECIAL DISCOUNTS ALL YEAR!


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